About
Concord Coach Lines
About Concord Coach Lines – Begin Your Journey
Enjoy convenient transportation from a bus line that is safe and reliable.
Hailing from New England, Concord Coach Lines was started in 1967. They grew and expanded their services from charters and contracts into a scheduled service. They now connect northern New England communities with Boston and New York City. They still offer charters for sports teams. They take great pride in delivering a safe, reliable and convenient transportation alternative.
Where They Go
They serve points in New Hampshire and Maine to Boston, South Station and Logan Airport. They offer daily direct service between Portland, Maine and New York City. They do not provide bus service to the Manchester-Boston Regional Airport.
The Concord Coach Lines Experience – What To Expect
Since 1968, Concord Bus Lines has been delivering a safe, reliable, and convenient transportation alternative. Their operations have evolved from charters and contracts into scheduled services that connect northern New England communities with reliable transportation and cultural hubs such as Boston and New York City! They pride themselves in delivering a first class service.
Contact
Frequently Asked Questions
- Are there bathrooms on the bus?
- Does Concord Coach Lines ever cancel service due to weather?
- Does Concord Coach Lines have power outlets? How about free entertainment?
- Does Concord Coach Lines have Wifi?
- What is Concord Coach Lines baggage policy?
- What is Concord Coach Lines pet policy?
- What is Concord Coach Lines unaccompanied child policy?
- What is Concord Coach Lines' refunds and ticket changes policy?
Please note: luggage cannot be left unattended or in the care of a Concord Coach Lines employee at any terminal or agency for safety and security reasons. If you are making connections to Greyhound, they have different baggage handling procedures. Call Greyhound at 1-800-231-2222 for more information.
Children 8-11 years old may travel alone only under the following conditions: the origin agency must be open at the departure time and the destination agency must be open at arrival time. There will be no pick-ups or drop-offs at flagstops. Trips must not exceed 5 hours and must be made during daylight hours. Transfers are not permitted. Parent or legal guardian must sign an “Unaccompanied Child Form,” which releases Concord Coach Lines from any responsibility. An adult must drop-off and be waiting to meet the child upon arrival. The adult at the destination must provide a photo ID showing that they are the person identified on the “Unaccompanied Child Form” before the child is released. The child must pay the adult fare.
New York City Service
Children under 16 are not permitted to travel alone.
Interline tickets (tickets beyond Concord Coach Lines) must be sent to Greyhound Bus Lines for a refund. If you believe that you hold a Greyhound ticket, please contact Greyhound at 1-800-231-2222 for refund information. For Concord Coach Lines tickets to Boston and Logan Airport that do not continue past our service area, include your name, address, phone number and a reason for refund and mail to: 7 Langdon Street, Concord, NH 03301.
If you have purchased a Boston or Logan Airport ticket online and need a refund, please send an e-mail [email protected] with your name and order number. There is a $3.00 administration charge for all online ticket refunds.
The refund process takes approximately 5-10 business days. If you are unsure what type of ticket you have, our Information Center can assist you 1-800-639-3317.
New York City Service: All New York tickets are reservation based. Refund or rebooking requests must be received at least 24 hours before departure time by calling Concord Coach Plus at 1-800-639-9090. All requests are subject to a $10 fee.
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